The best property management companies will work hard to get your business. If you’re looking for someone to manage your rental home in the San Antonio area, take some time to research your options. When you’ve identified a few good prospects, interview them. All owners and properties are different, and you need a management company whose style matches your investment goals.
Referrals and Reputation
One of the best resources for local property management companies is the National Association of Residential Property Managers (NARPM). It’s a national organization, but there are state and local branches, and they keep a list of members. Working with a NARPM member provides you with the peace of mind that you’re getting a company with high ethical standards and the latest information and education. NARPM members are experts in their field, and many property managers have professional designations that require ongoing training and education. Would you rather see a doctor who is an expert in their field of medicine or just someone who practices from time to time? You should demand the same level of skill in your property manager. Take a look at online reviews as well, so you can get an idea of a property manager’s reputation. It’s important to know how current and former customers felt about their experience with the company.
Property Rental Management: Services
When you interview a company, discuss their systems and processes. You want to ask specific questions, so you know exactly how certain things will be handled. You should know how rent is collected, what their screening process is like, and how they handle maintenance. Find out if they mark up their repair costs or get a rebate from vendors. Often, property management companies will make money off your repairs. We don’t do that at Liberty Management, and if you choose a company who does use maintenance as an income stream, make sure it’s transparent.
Talk About Management Style
Maybe you’re a property owner who needs to be informed before anything happens at your property. Or, perhaps you’d rather just leave your investment in a professional’s capable hands and only be contacted when there are emergencies or changes. Find a management company that will deliver on your expectations. Talk about how often they will communicate with you, and how. Will you need to make a phone call to get an answer, or is there an online portal where you can check in as necessary?